Computer Services and Support Prescott Businesses Can Reach Fast
Theo Soumilas
CEO/President
- Your Prescott IT team since 2016
- 3.5 minute average response
- Your network watched 24/7/365
- Rated Excellent on Google
Local Computer Support That Answers Fast
Tired of IT providers you can’t reach, who won’t follow through and nickel and dime you for everything? You get fast, friendly, flat-rate computer support from a Prescott team that actually picks up the phone.
You get computer support in Prescott from a team based on West Gurley Street, not a help desk three states away. Whether you run a business in Prescott, Prescott Valley, Chino Valley or anywhere in the Quad Cities, help is close by.
When something breaks, you get tech support from a real technician in about three and a half minutes. Your network stays monitored, patched and backed up, and you get every answer in plain English.
Why You Will Like Working With Northern Arizona IT
You reach a technician in an average of 3.5 minutes. Most fixes happen remotely while you are still on the phone, so you never wait around for someone to show up.
If you are not happy with the work, it gets made right to your standards at no charge. If it can’t be made right, you don’t pay.
You get straight answers in plain English. Nobody will talk down to you for asking a question.
Your network is watched around the clock for viruses, intrusions and failed backups. You focus on your customers while your IT runs quietly in the background.
IT Support for Your Prescott Business
Managed IT Services
You get a full IT department for one monthly price. That covers 24/7 monitoring, help desk support, automated patching and hardware planning.
Cybersecurity
Phishing, ransomware and stolen passwords are your biggest risks. You get layered protection, real-time alerts, staff phishing training and rapid incident response.
Data Backup and Recovery
From an accidental delete to a wildfire evacuation, losing your data can stop your business cold. Your backups are encrypted locally and in the cloud, verified daily, with fast data recovery when you need it.
VoIP Phone Systems
Trade expensive copper lines for clear cloud calling. You get HD voice, video meetings, call recording and mobile apps so your team works from anywhere.
Website Design
Your website should turn visitors into customers. You get a fast, mobile-friendly site that stays updated and secure after launch.
Microsoft 365 and cloud services: your email and files are set up, secured and managed for you.
Network installation: you get business networking that is fast, secure and easy to manage.
See your pricing on the rates page.
- See what your Prescott neighbors say about us
Need help with one computer at home or the office? See your repair options on our computer service in Prescott, AZ page.
Meet Your Prescott IT Team
You get tech support from the same local people every time you reach out. Here is who you will be talking to.
CEO and President
Theo founded Northern Arizona IT in Prescott in 2016 and brings 30 years of IT experience, from hands-on repair to directing IT for healthcare and national companies. You get answers from him without the jargon.
IT Operations and Service Manager
Raul keeps your service delivery and infrastructure on track, backed by Microsoft 365, IT Service Management and Cybersecurity Fundamentals certifications. You can talk to him in English or Spanish.
Help Desk
Rachelle answers the phone and logs your request. She gets you to the right technician fast.
Support Engineer
Ricardo troubleshoots your issues and maintains your systems. He fixes problems before you notice them.
Engineer
Patrick secures your network with Sophos firewall setup and management, and installs and organizes your networking and cabling. He also troubleshoots your computers so your day keeps running smoothly.
IT Support Built for Your Industry
Your small business gets a team that already knows your software, your compliance rules and your daily pressures.
Your EHR, phones and patient data stay connected. Your security stays HIPAA-minded.
Your imaging, practice software and patient records stay fast and secure.
Your systems stay up through tax season. Your client records stay protected.
You are in good company with a Farmers Insurance agency, Heights Church and Willbuilt Seamless Gutters.
How You Get Started
Tell us what is working and what is not. You get no pressure and no sales script. Book a time.
You see exactly where your systems, security and backups are at risk. You leave with a clear picture either way. How it works.
Your team gets onboarded, your computer setup is checked and your monitoring and backups go live. You finally have an IT department you can count on.
Computer Support in Prescott, Prescott Valley and Beyond
You get on-site help anywhere in the Quad Cities from a team based in Prescott. When your problem can’t be fixed remotely, a technician comes to you.
Areas you can reach us in: Prescott Valley · Chino Valley
IT Support in Prescott: Your Questions Answered
What do your computer services and support include?
You get help desk support, 24/7 monitoring, cybersecurity, backup and recovery, Microsoft 365, networking and VoIP. You can choose a full managed plan or just the pieces you need.
How fast will I reach a technician?
You reach a technician in 3.5 minutes on average. Most issues are fixed with remote support while you are still on the line.
How much does ongoing IT support cost in Prescott?
Your plan is a flat monthly rate based on your users, devices and the coverage you choose. See the rates page or book a 15 minute call for your quote.
Do you come on-site?
Yes. When your problem can’t be fixed remotely, a technician comes to you anywhere in Prescott, Prescott Valley or Chino Valley.
Do you fix computers for home users too?
Yes. If you need help at home, see our computer service page for home computer tune-up, repair and virus removal options.
What areas do you serve?
You are covered in Prescott, Prescott Valley, Chino Valley and the rest of the Quad Cities, with on-site help anywhere in the area.
Ready for IT That Just Works?
Call (928) 719-7724 or book your 15 minute intro with Theo. You will see what fast, friendly IT support should feel like.